24
Hour Monitoring
 Round the Clock Protection
ADT's superior monitoring capabilities clearly sets us apart from any
other security system or company. A single ADT system connected
to an ADT Customer Monitoring Center helps protect your home and
family from burglary, fire, carbon monoxide, medical emergencies
and more, 24 hours a day.
Always
Connected
Whether
you live two or 2,000 miles from an ADT Customer Monitoring
Center, you are no more than a phone call away from help when
an emergency occurs. When an event occurs, an alarm is transmitted
to a monitoring center where trained professionals are available
24/7 to take action so that your emergency never gets a chance
to escalate. Our state-of-the-art monitoring techologies watch,
look, listen and alert to anything that might compromise the
safety and security of your family and property.
Advantages of ADT Monitoring
ADT's
nationwide network of Customer Monitoring Centers offer a number
of advantages over traditional monitoring systems:
-
On
duty and monitoring your home 24 hours a day, 7 days a week,
365 days a year
-
Advanced
technology for monitoring break-ins, fire, flood, carbon
monoxide and other critical condition alarms
-
ADT
invests the extra time and money required to gain UL approval
for all of its monitoring centers, which reduces the risk
of a disruption in service
-
Powerful,
efficient computers and secure communications links with
multiple back-up systems
-
Each
center is a virtual environment — so if your connection
is interrupted, another center takes over
-
Internal
Disaster Management Program providing uninterrupted service
in times of crisis, like the aftermath of Hurricane Andrew
and recovery from the Murrah Federal Building bombing in
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Monitoring Centers
Strategically located across the country, ADT
Customer Monitoring Centers provide constant monitoring for the
homes and
businesses
of more than 6 million customers. Through these centers, a real-time
support network handles millions of signals annually, and provides
significant advantages over traditional, locally based fire-
and intruder-reporting centers. A single Customer Monitoring Center
can monitor hundreds of thousands of homes electronically every
day of the year, every hour of the day, and one center can monitor
your home for fire, intrusion, and more.
Consolidated
to streamline customer service, ADT Customer Monitoring Centers
are staffed by highly trained and safety-certified ADT
professionals. Our equipment is leading-edge monitoring and
information-sharing technology — the very best the security
industry has to offer. Because of our superior staff and equipment,
ADT is able
to accelerate routine processes and respond to an alarm more
quickly.
Each
ADT Customer Monitoring Center is fully prepared to handle any
situation. Our monitoring centers maintain contingency backups
for power, environmental control, communications and computer systems
so your service is rarely interrupted. Plus, all of our monitoring
systems feature multiple redundancy, so that no matter where you
are, or where your call is answered, you are getting quick efficient
service that can help save your life or your property. back
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How Monitoring
Works
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Specialized Monitoring
At
ADT, being the unqualified leader in home security monitoring
is not enough. To stay at the cutting edge of customer
service and convenience, ADT offers several specialized monitoring
services to help you and your loved ones feel safe around
the clock no matter where you are.
Government Monitoring
Because ADT helps protect some
of the most important buildings and facilities in our nation,
such as government buildings and airports, we provide some
of the most advanced security technologies for both products
and monitoring capabilities.
 Among the many
specialized monitoring technologies we offer is Offender Monitoring,
a range of sophisticated products that helps municipalities
reduce the time and money spent on supervising parolees. From
Cellular RF Monitoring, to Area and Perimeter Monitoring,
to state-of-the-art GPS tracking, ADT can offer a variety
of solutions tailored to specific challenges and situations.
Whatever
the agency or facility, ADT Government professionals will
learn the
demands of your job,
and then help you choose from a wide range of products and
service — the most advanced and cost-effective in the industry — and
help you customize a security solution.
Medical Monitoring
When
seniors live alone or are sometimes without a caregiver
for brief or extended periods
of time, ADT Companion Services can help them stay active
around the house and enjoy more independent lives — and
affords you greater peace of mind.
 The ADT Companion
Services Personal Response System (PRS) features a wireless
and waterproof Personal Help Button with a signal range
of 300 feet that can allow a senior to get emergency assistance
from any room in virtually any home, day or night. It also
works with a two-way voice intercom, so an ADT monitoring
specialist, specially trained for Companion Services, can
speak with your patient or loved one. If there is an emergency
they can send help — they can call to dispatch an ambulance
or notify a relative or neighbor. This creates a much safer
home environment and allows a senior to live independently
and with dignity.
MobileSafety™— GPS
Monitoring
At ADT, we help
millions of families feel safe and secure
in their homes. Now, thanks to MobileSafety,
we can help you feel protected when you leave
your home as well. Whether you've had an
accident, your car is broken down or you're
lost in the middle of nowhere, MobileSafety
can help protect you in ways you never imagined.
 MobileSafety is
a mobile GPS security device equipped with
a hands-free speakerphone. With the push
of a single button, it connects you to ADT's
24-hour MobileSafety monitoring center where
trained professionals can alert police, fire,
ambulance or roadside assistance to your
location. They can even provide directions
to the nearest hospital, veterinary clinic,
hotel or restaurant.
Just plug the MobileSafety
unit into the cigarette lighter of your
car. It's so small it can easily be moved from
car to car. Plus, using MobileSafety's
ADT Trak option, you can locate a car in real
time on our secure website or by phone.
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