24
Hour Monitoring of your System
 You never know when an emergency might occur. That's why you can look
to monitoring solutions by ADT. Our six advanced Customer Monitoring Centers
(CMCs) are staffed around the clock by trained and experienced professionals.
All six CMCs interconnect to create one virtual security network throughout
the U.S. That means that if a disaster strikes one area, disabling part
of the network, another CMC can receive and process the information and
data normally routed to the disabled center. All of our systems
have
multiple redundancies to help ensure we can always deliver the service
you have
come to expect from ADT.
Multi-tiered
disaster preparedness procedures for virtually uninterrupted
security service
Leading–edge, redundant computer systems
Real–time support from trained professionals -
24 hours a
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24-Hour Monitoring
The
industry's leading monitoring centers are watching out for your business."Best
In Class" monitoring staffed by highly trained, safety-certified
professionals in six interconnected facilities.
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Seamless,
redundant service through six fully connected centers,
each designed to withstand disasters and power failures
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Highest
quality monitoring, 24/7/365
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Fire/Life
Safety, Intrusion Detection and Critical Condition monitoring
in addition to remote video management and access control
management
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Contingency
back-ups to prevent service interruptions
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Dedicated
and trained ADT professionals
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ADT's Guarantees
At
ADT, we don't just tell you how safe, reliable and useful our
products are — we guarantee it!
Money-Back Service Guarantee
We'll refund your installation price and pay all monitoring fees if you are
not satisfied with your security system within six months.*
Relocation Discount Guarantee
If you move after two years, ADT will provide you with a $100.00 discount
on the installation of an ADT Essentials or Essentials Plus monitored
security system in your new home.**
Theft-Protection Guarantee
We'll pay your insurance deductible (up to $500) in the event of a burglary.*
Homeowners Insurance Certificate
Save up to 20% on your homeowners insurance.*
* Certain restrictions
apply
** To qualify for the Relocation Discount Guarantee , you
must have had service for at least two years and your account must be in good
standing. You must also provide us with the name and telephone number of the
new occpuant of your former residence. Discount does not apply. This discount
cannot be combined with any other offers and is valid for residential customers
only.
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| How Monitoring Works |
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1.
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Communication with ADT begins when
a sensor or contact detects an intruder, fire, or other change
and activates an alarm.
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2.
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The keypad sends a signal to the
main panel.
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3.
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The main panel seizes the phone
line and dials the ADT Customer Monitoring Center.
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4.
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An ADT operator then contacts the
customer and/or the proper authorities.
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Monitoring Facts
- Seamless monitoring service through six fully connected, UL-approved
centers strategically located across the U.S.
- Continuous service
provided to more than 2.1 million customers
- Monitoring your business
24 hours a day, 365 days a year
- A real-time support network with
nationwide redundancy
- Fire/Life safety, intrusion detection and
critical condition monitoring in addition to remote video management
and access control
management
- Powerful, efficient computers and secure communications
links that offer multiple back-up systems to prevent service
interruptions
- An Internal Disaster Management Program providing
uninterrupted service in times of crisis, like the aftermath of
Hurricane
Andrew and recovery
from the Murrah Federal Building bombing in Oklahoma
City
- Highly trained and safety-certified ADT professionals
- Optional
paging and component capabilities
- Opening and closing times monitoring
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